Placing an Order

 

INFORMATION FOR PLACING YOUR ORDER:
(When requesting material for goat shows, field days, etc.,
please tell us the date of the event and estimated number of people attending.)

 

ON-LINE ORDERS:
You may order directly from your computer, using our shopping cart and secure server for credit card payments, or use the shopping cart to send in your order and then provide your credit card information via our toll-free number 1-800-221-GOAT (4628). The shopping cart may also be used to generate an order form that you can print out and mail to us with your check or money order. We also accept COD orders via the shopping cart.

CATALOG ORDERS:
You may order from our print catalog. To request a copy, please call us at 1-800-221-4628.

PHONE ORDERS:
As a convenience to you and with no added expense, we are happy to accept telephone orders via our toll-free number: 1-800-221-GOAT (4628). This number is for orders only, Monday through Friday, 8:00 am to 6:00 pm, ET. The toll-free number is an ordering line only. If you have questions about products, or need help with a goat problem, please call (770) 461-5398.

TRACKING INFORMATION ON ORDERS ALREADY PLACED:
Please call 1-800-221-4628

If an item is out of stock, we will hold the entire order no more than 5 days. If, at that time, the order cannot be shipped in its entirety, a partial will be shipped and the remaining part back-ordered and shipped as soon as possible at no additional shipping cost. Orders are shipped Monday through Friday. There is no shipping on Saturday or Sunday.

BEFORE YOU PLACE A PHONE ORDER:
To insure speedy deliver of your order, the following suggestions are made:
1. Have your order ready when you call.
2. Prepare your order as it appears on the printed order blank, i.e., quantity, item number, description and price.
3. Order early in the day.
4. Plan ahead to allow plenty of time for delivery of your order.
5. Have your credit card number number AND expiration date ready.
6. We offer Next Day, Second Day, 3-Day Select, and Saturday Shipping. The shipping/handling fee will be the actual shipping charge by weight for this special service, plus a $3.00 handling fee.
7. Our business is located on the east coast. Normal UPS delivery varies from 2 working days to adjoining states and 6 to 7 working days to the west coast.

METHODS OF PAYMENT:
We accept MasterCard, Visa, Discover, American Express, checks and money orders. Checks-By-Phone are now available. We also ship COD. Please make COD payments in cashier's checks or money orders as UPS no longer accepts cash payments. We do not offer individual open accounts. A $15.00 service charge will be added on all returned checks.